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Contact Us
Thank you for your interest and support for Btjiy. If you have any questions, suggestions or needs, please feel free to contact us through the following channels. We will give you an answer as soon as possible and provide you with excellent service
Contact channels
1. Customer service hotline
Tel: 1 (212) 555-1234
Service Hours: 9: 00-21: 00 (Monday to Sunday, no holidays) | Monday to Sunday 9: 00-21: 00 (no holidays)
2. E-mail
Email: Service@Btjiy.com
Dxplaination: For questions regarding orders, after-sales, product consultations, etc., you can send an email detailing your information and needs. We will respond within 24 working hours.For order consultation, after-sales questions, product consultation, etc., you can send an email with details and requirements. We will respond within 24 working hours.
3. Physical Store Address
Address: 169 Madison Ave, New York, NY 10016, USA
Hours Open: 100.00 - 220.00 (Monday - Sunday) | Monday - Sunday 10: 00 - 22: 00.4. After Sales Service
For after-sales issues such as product returns and exchanges, please provide your order number, product photo and detailed description when contacting us. This will help us to handle your issue more efficiently.